Normal Opening hours:

Telephone: Mon - Fri - 9.30am - 4.00pm
Showroom: Mon - Fri - 9.00am - 5.00pm - Sat 9.00 - 1.00pm
(excluding bank holidays)


Deliveries

Satisfactory delivery is a crucial part of the service offered by (SIPuk.co.uk), and we aim to provide an efficient, professional and punctual delivery schedule for all our products. Due to the nature of the equipment we provide, we're committed to providing a safe courier service to get the goods you need in perfect condition.

During adverse weather conditions we will do our utmost to ensure your goods get to you on time, you will be advised of any delays due to adverse weather.


What are your UK delivery charges?

is proud to offer free standard delivery on orders exceeding £100.00 (inc. VAT) to mainland England, Wales and Southern Scotland.

Orders under £100.00 (inc. VAT) are subject to a delivery charge of £5.99 (inc. VAT).

We deliver to the whole of the United Kingdom

For orders to Northern Ireland and all UK Islands (including Isle of Man & Isle of Wight etc.,) An estimated delivery charge will be between £10 to a maximum of £50 for pallet deliveries. We will contact you with the exact cost of delivery to your area. Please be assured your card will not be debited until you have agreed the charge.

Unfortunately, we do not deliver any countries outside of United Kingdom.

Please note: If you choose to purchase a product for forward delivery to an address outside our delivery area; should the item require any kind of repair or replacement, we can only collect the product from an UK address.

*All orders to be delivered to the following Northern Scotland postcodes will incur an additional delivery surcharge of £7.99 (inc. VAT) for parcel deliveries

AB
FK 19 -21
IV 1-28, 30 – 37, 40, 54, 63
KW 1-3, 5-14
TA 21-40
PH 15-26,30-41, 49-50
PA 21-40

All Pallet orders to be delivered to the following London and Scottish Highlands postcodes will incur an additional delivery surcharge of £17.99 (inc. VAT)

AB
DD
IV
KW 1-14
PA 41
P H
E, EC
N, NW
SE, SW
W, WC

All Pallet orders to be delivered to the following postcodes will incur an additional delivery surcharge of £7.99 (inc. VAT)

DG
EH
FK
G
KA 1-26
KA 29-30
KY
ML
PA 1-19
SA
TD
TR

These charges are added to your order automatically if your order falls under these categories.


Delivery Schedule

Items in stock are normally despatched within 24 hours on a 1-3 day carrier service. Out of stock items are typically available within 7 working days, our customer service department will contact you if we foresee any delays beyond this, with the option to cancel or change your order. You will be notified by e-mail when your order is despatched, this e-mail will include your order consignment number and carrier contact details. Please note we can not be held responsible for any orders delayed in the carrier service as this is simply beyond our control. All orders need to be signed for and cannot be left without a signature.



Important Notice

If parcels are damaged or items are missing you should either refuse the delivery completely or sign for the parcels as being 'DAMAGED' If the number of parcels do not match or correspond to the consignment note, this must be stated as 'SHORT DELIVERY' It is your responsibility to ensure that the actions above are followed BEFORE SIGNING. Mistakes cannot be rectified once the number of packages has been signed for. All carrier related damages and discrepancies must be reported to us within 2 working days. We will not be responsible for any carrier-related damage or loss reported outside of this 2-day period.



For our full terms and conditions please Click Here