Further Information

My Discount Code will not work

Periodically we may have an active discount code which will only be available on our social media or channels – we do not advertise discount codes on other voucher websites. Please ensure your discount code is one currently advertised by SIPUK. The SIP...

Can I visit your showroom to view a product?

Yes our Buxton showroom is open Monday – Friday 9am-5pm and Saturdays 9am – 4pm. If you are interested in a particular product we would recommend emailing enquiries@sipuk.co.uk or calling our showroom on 01298 213 123 to ensure we have the particular...

Can you service my SIP Machine?

SIP UK have a team of accredited engineers whom are able to service and repair SIP machinery. Please call 01298 213 123 with more information on the item you wish to have serviced or call into our Buxton showroom with the product for service / repair...

Can you repair my SIP machine?

SIP UK have a team of accredited engineers whom are able to service and repair SIP machinery. Please call 01298 213 123 with more information on the item you wish to have serviced or call into our Buxton showroom with the product for service / repair...

How do I register my machine for the warranty?

Your SIP machinery does not need to be registered, should you experience an issue with your machine you will simple need a copy of the proof of purchase. If purchased from SIPUK or World of Power we will hold this on file and be able to send you a copy...

I wish to make a complaint, whom do I need to speak with?

We are very sorry to hear you are unhappy and wish to make a complaint; please email enquiries@sipuk.co.uk OR write to our office address found within the contact us section of our website addressing to the Customer Services Manager. Please include full...

A free item I received is not what I expected, how can I resolve this?

Where possible we supply free of charge items as per the description on the website, however we reserve the right to supply an alternative product to the same quality and value if necessary depending on stock levels.

Do you respect my privacy?

Yes, at SIP UK you will not be bombarded with emails, we do occasionally send out related emails to products you have purchased but this is not very often to avoid annoyance. And of course you can opt out if you do not wish to receive any emails from...

How can I contact SIP UK?

Live chat – this function is available during office hours (Monday – Friday 9am-5pm). Email – enquiries@sipuk.co.uk Telephone – for the office call 01298 213 145, for the showroom call 01298 213 123. Showroom – you can visit our showroom during opening...

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